- Please note the Global Service Desk’s hours of operation. There may be no technicians available on the weekends from Friday 8PM EST through Sundays 9pm EST. Please check our knowledge base at gsd.ouryahoo.com for assistance or contact us outside of those times. You can also send us an email at ithelp [at] yahooinc.com and a technician will respond as soon as possible.
Important Messages
NOTICE: High Support Volume & Extended Wait TimesPlease be aware that we are currently experiencing a high volume of support requests, leading to longer-than-usual wait times.
For Password Resets or General Questions: Please try using the Yodel Bot in Slack first.
If the Bot Can't Help: Proceed with checking in, and a technician will be with you as soon as possible.
Thank you for your patience and understanding!
